Three contractors earn Pulse Awards for customer service

By AI, Created 9:52 AM UTC, May 20, 2026, /AGP/ – Pulse of the City News recognized three construction and home-service companies for customer satisfaction on May 4, 2026, highlighting businesses in New Hampshire, New York and Pennsylvania. The awards underscore how customer experience, not just technical work, is being used to judge contractors.

Why it matters: - Pulse Awards are tied to customer experience, not just project results, so the recognition can signal trust and consistency to homeowners and commercial clients. - The awards also spotlight how long-term service ratings are being used to distinguish contractors in the building and real estate industries.

What happened: - Pulse of the City News recently honored three companies for outstanding customer service. - Sky’s Carpentry on Lake Winnipesaukee LLC in Moultonborough, New Hampshire, earned its fourth consecutive Pulse Award. - Center Construction Roofing in Albany, New York, received its first Pulse Award. - Bolster-Dehart, Inc. of Wexford, Pennsylvania, received its 12th straight Pulse Award. - The recognition was announced May 4, 2026.

The details: - Sky’s Carpentry has about 40 years of experience and offers custom cabinetry, home renovations, deck construction and interior trim work. - The family-run company says honesty, transparency, precision and attention to detail drive its work. - Center Construction Roofing has more than a decade of experience serving the Capital Region. - The roofing company handles new roof installation, roof repair and roof replacement for residential and commercial customers. - Bolster-Dehart has served homeowners in the Greater Pittsburgh area since 1977. - Its services include heating and air conditioning repair and replacement, furnace repair and replacement, duct sealing and insulation. - Bolster-Dehart also creates energy improvement plans tailored to a home’s needs. - The company says those plans can improve comfort and may reduce energy expenses. - Each company has an Award Page on Pulse of the City News: Sky’s Carpentry, Center Construction Roofing and Bolster-Dehart. - Pulse of the City News says its award process relies on a performance database compiled continuously since 2009. - The organization assigns annual ratings and gives awards only to companies earning 4- or 5-star ratings.

Between the lines: - The mix of a first-time winner and repeat winners suggests Pulse is rewarding both new entrants and companies with long records of customer satisfaction. - For contractors, the award functions as third-party validation in a market where trust and repeat business matter. - Pulse of the City News and The Stirling Center are framing customer service as a competitive advantage, not a soft add-on.

What’s next: - The award program will continue using annual ratings and its long-running database to identify future winners. - Pulse of the City News and The Stirling Center say they will keep promoting customer-first learning resources, including articles, courses and training materials. - More information is available at Pulse of the City News or by calling 866-732-9500.

The bottom line: - The awards highlight a simple message for contractors: strong customer service can be as important as the work itself.